Cant download my fios app

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Posts: 7. Message 6 of 6. How-To Videos. The following videos were produced by users like you! Have a spare Fios-G? Learn how to bridge it into your network. Get Started. Browse Categories. My Fios Fios TV. Verizon Troubleshooters. Unable to find your answer here? Try searching Verizon Troubleshooters for more options. Top Device Brands. Samsung Apple Motorola Google Amazon. About Verizon. Most Popular. Top Accessory Brands. Important Consumer Information.

Follow Verizon. Follow Verizon Fios. Release October 1, Date Added October 1, Version 5. Operating Systems.

Operating Systems iOS. Total Downloads Downloads Last Week 0. Report Software. Related Apps. Google Chrome Free. Once you reach your On Demand device limit, you will be required to unregister an existing device before you can add a new one, or you may transfer the registration from an existing device to another one.

If you replace your mobile device or tablet, you will need to unregister your old device and then add the new one as one of your On Demand registered devices. Sometimes the simplest way to resolve an issue might be to simply close the app and launch it again, or to logout and log back in.

Once you submit it, you can also track it. It may be helpful to include details about your issue, as well as relevant account information My Verizon user ID , version number, device, or platform details. Guide is your primary menu option to navigate live TV content available with your TV service. In your menu, go to Guide to scroll through all of your available channels. You can also set your favorite channels. Go to the TV listings option under Guide, tap the channel logos on the left hand side to either favorite a channel or to remove the channel from being a favorite.

Out-of-home live TV viewing is a smaller selection from these in-home channels. There may be some configurations as an example, the VMS configured as an IP client where watching the full channel lineup is not supported. You can find On Demand content on the Home screen or in the Browse sections of the app. You may also Search on a title of interest and the program information page of that title will inform you of its On Demand availability.

You have On Demand access to titles with your Fios TV package subscription and you also have titles available for purchase or for rental. You may be required to refresh your library to view the updated list. When you buy an On Demand title, you pay once and can access the title an unlimited number of times over an indefinite period of time. When you rent an On Demand title, you pay once and can access the title for a limited period only.

You can still view On Demand titles you have purchased after you disconnect your Verizon services as long as you maintain your My Verizon User ID and password. You can access these titles on registered, supported mobile devices visit verizon. Certain devices, such as iPhones, iPads, and Kindle Fire tablets, are view-only. If you are using the Fios TV Mobile app prior to your Fios home installation, you may also be restricted on Android devices as well. Rest assured that once your Fios installation is complete, you will be able to purchase or rent On Demand titles.

We simply need to set up your Fios home equipment before you can do so. On Demand titles are not eligible for refunds. You will be alerted at each stage while making a purchase in the On Demand store. Please ensure that you have selected your intended choice in the correct format before you confirm your purchase or rental.

Please do not share your password with anyone. For your protection, Verizon advises that you change your passwords frequently. Choose a password that is easy to remember but difficult for others to guess.

If you lose your mobile device, log onto tv. You may also check your upcoming recordings or manage recordings of your favorite movie and TV series. Other things under My Stuff include:. To upgrade your service to include a DVR set-top box, please go to verizon. With the Fios TV Mobile app and with internet access, you can watch eligible recorded content anywhere within the US and its territories. Some content providers and channel stations that own the original content restrict recorded content from being streamed out-of-home.

In this scenario, you might see a message like: "Due to licensing restrictions, DVR content from this channel is not available out-of-home. You can set DVR recordings from the Guide section of the app or from the program info page when that content is available on live TV. To view your eligible recorded content go to the Recorded section. Only Verizon authorized routers are supported to work with the DVR management feature at this time. With VMS streaming, you can:.

Viewing content on mobile devices is best effort and is not guaranteed. Simultaneous viewing of your channels and recorded content on your TV and scheduled recordings take priority over streaming to mobile devices or tablets.

These can override active streaming sessions to your device. The Fios TV Mobile app uses the local network to communicate with your Fios router to deliver content.

Log into Verizon. You will see the streaming sources, for your live TV content, which may be either via Uplynk or set-top box es with icons representing the various states:. This icon will appear if your device has not successfully auto-paired with your VMS. Select it to initiate the auto-pairing process—make sure you are in home and connected to your home Fios router.

This would happen if your VMS is unplugged or if it went offline due to a connection error. This would also happen if you explicitly chose Uplynk from the drop down options or when you are out-of-home. Streaming via Uplynk offers select live TV channels from your full channel lineup.

This icon will appear when a device has been blocked from the VMS. This is useful for lost or stolen devices or when you want to control device access. This icon will appear when your VMS is offline--it is either unplugged or unable to establish communication because of a network related issue. The VMS can support up to fifteen mobile devices. Only up to 5 simultaneous streams are supported. Ratings and Reviews.

App Privacy. Information Seller Verizon Services Corporation. Size Category Utilities. Compatibility iPhone Requires iOS Mac Requires macOS Languages English. Price Free. Developer Website App Support. Text a download link A link has been sent to your phone Send another link. Take control with the My Fios app. Manage your account virtually anywhere.

My account Access all your important account details at the touch of a finger.